Agreement
By using cloudloop.digital or commissioning work from CloudLoop Digital Ltd (“we”, “us”), you agree to these terms. If you are contracting for an organisation, you confirm you have authority to bind that organisation.
Services
We provide professional application analytics and advisory engagements related to subscription lifecycle measurement, churn signals, and renewal cohorts. Descriptions on this site are informational. A separate statement of work or written quote governs each paid engagement.
Quotes and fees
Fee guidance on the site is indicative. Binding fees appear in a written quote. Deposits, where required, are due before work is scheduled. Invoices are payable within the period stated on the invoice.
Client responsibilities
You remain responsible for the accuracy of data you supply, for obtaining any permissions needed to share personal data with us for the engagement, and for decisions you take after receiving our written pack or briefing.
Intellectual property
Pre-existing methods and templates remain ours. Deliverables produced for you under a paid engagement are licensed to you for internal use by your organisation. You may not resell our packs as a product. We may reference anonymised patterns in future work unless a statement of work says otherwise.
Confidentiality
Each party will keep confidential information received from the other reasonably secure and use it only for the engagement, except where disclosure is required by law.
Liability
We provide advice and analysis in good faith based on information available at the time. To the fullest extent permitted by law, our total liability arising from an engagement is limited to the fees paid for that engagement. We are not liable for indirect or consequential loss, including lost revenue or reputational harm. Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or other liabilities that cannot be limited under UK law.
Website use
Site content is provided as general information. It is not legal, financial, or regulated advice. We may update pages without notice. You must not misuse the site, attempt unauthorised access, or use it to send harmful material.
Governing law
These terms are governed by the laws of Scotland, and the courts of Scotland have exclusive jurisdiction, except that we may seek injunctive relief in any jurisdiction to protect intellectual property or confidential information.
Contact
CloudLoop Digital Ltd
Office 9, 45 Placeholder Road, Edinburgh ZZ5 5AA
+44 131 000 6520
contact@cloudloop.digital